Privacy Policy

Information We Collect

We may collect customer information including:

• Name
• Phone number
• Email address
• Service address
• Project details
• Payment and billing information

How We Use Your Information

We use customer information to:

• Schedule appointments
• Send estimates and invoices
• Provide project updates
• Respond to customer inquiries
• Send appointment reminders and service notifications
• Improve our services

Text Messaging Communications

By providing your phone number, you agree to receive text messages from Bay Crab Exteriors regarding:

• Appointment reminders
• Project updates
• Quotes and invoices
• Customer support
• Promotional offers (if applicable)

Message frequency may vary. Message and data rates may apply. Reply STOP to opt out of text messages at any time. Reply HELP for assistance.

Information Sharing

Bay Crab Exteriors does not sell or rent customer personal information. Information may only be shared with trusted third-party service providers necessary to operate our business, such as payment processors, scheduling platforms, or communication providers.

Data Security

We use industry-standard measures and secure systems to help protect customer information from unauthorized access, misuse, or disclosure.

Customer Rights

Customers may request updates, corrections, or deletion of their personal information by contacting us directly.

Updates to This Policy

Bay Crab Exteriors may update this Privacy Policy from time to time. Updates will be posted on this page with the revised effective date.